Reuset offers a limited warranty of defects in materials and workmanship for a period of 365 days after original purchase from an authorised Reuset dealer or on reset.com.
Reuset will not accept a warranty claim if the product has evidence of excessive wear or misuse.
Please note the manufacturer’s warranty does not mean that you can abuse your Reuset product and expect us to replace it for free. We don’t cover normal wear and tear on things like paint finishes, dents from drops, broken caps from drops, loss, theft, or any other misuse of product or care instructions within packaging (Dishwashing, etc.). Reuset reserves the right to request defective product validation images if deemed appropriate for specific requests.
If a covered defect is discovered, Reuset will replace your product with the same or similar product at Reuset's option for FREE after a visual inspection has been completed. Proof of purchase is required for all warranty claims, so be sure to hold onto your receipts.
If you believe your Reuset product is eligible for replacement, please complete the form below. A Reuset Customer Care Representative will be in touch with you within 24 hours with the next steps.